A Case for Inefficiency: Dissecting the Brick and Mortar Retail Experience for the Covid-19 Era

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Photo by Marija Zaric on Unsplash
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Photo by Chris Chow on Unsplash
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Photo by Jean-Philippe Delberghe on Unsplash

Alex Gruhin is a cross-functional intrapreneur, customer experience innovator and arts guru. ExperientialStrategy.com

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